Shipping & Returns Policy
UK Delivery Information
Please find our UK delivery rates below. We offer free delivery for orders over £50.
UK Standard Delivery (2-5 Working Days) – Free for orders over £50
UK Second Class Delivery (2-4 Working Days) – £3.99
UK First Class Delivery (1-3 Working Days) – £5.99
We aim to dispatch all orders within 1-2 working days. For Express Delivery, orders must be placed by 1 pm for next-day dispatch.
Our team processes orders Monday to Friday, 9 am-5 pm (excluding bank holidays). Orders received outside these times will be processed on the next working day. Express Delivery orders placed after Friday 1 pm will be processed on the following Monday.
For assistance, email us at - uniquefragranceworld.shop@gmail.com
or
connect with our team on WhatsApp at: +44 7404 975750.
Returns Information
We strive to ensure every order is fulfilled accurately, but should an issue arise, we’re committed to resolving it promptly.
If you're unsatisfied with your order, you may return any unopened product in its original condition. We offer full refunds or exchanges for sealed items within 30 days of purchase. For damaged items, we’ll need a photo or video as proof before processing any refund or replacement.
To arrange a return, refund, or replacement, please contact our Customer Care Team at - [uniquefragranceworld.shop@gmail.com]
Please include:
- Full Name
- Email Address
- Order Number
- Reason for Return
Thank you for shopping with Unique Fragrance World